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Help & frequently asked questions
Helpful information for shopping with Ovhan Global.
How do I place an order?
Browse the product catalogue, add items to your cart, then choose the WhatsApp order option. Review the message and send it to our team.
Are the products and prices confirmed?
Product availability, final prices and delivery charges are confirmed with our team before payment.
Can I view prices in UGX and USD?
Yes. Use the currency selector on the product catalogue to view the displayed UGX and USD estimates.
Can I pay using MTN MoMo or Airtel Money?
Choose your preferred payment method when ordering. Our team will confirm secure payment instructions before you pay.
Can I pay by international card?
Card payment availability will be confirmed by our team when your order is reviewed.
How do I check delivery?
Include your delivery location in your WhatsApp order. Our team should confirm whether delivery is available, the cost and the estimated timing.
How do I contact customer support?
Open the menu and select Contact / inquiries, or use the WhatsApp support button.
Contact & inquiries
Ask about product details, availability, delivery or an existing order.
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Privacy policy
Last updated: 29 October 2026
About Ovhan Global
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